Contact permissions

Typeform Contacts is a collaborative feature that lets you share your Contact lists with members of your organization.

Adding Contacts to your Typeform account is available on all Typeform plans.

Contact permissions are automatically assigned to your org members based on their role in your organization. You can find out more about organizations in Typeform here

Contact permissions are different, depending on your Typeform plan.

Plan type Who can view Contacts? Who can add or edit Contacts?
Self-serve plans Everyone in your organization Owners, Admins, and Editors
Enterprise Only Owners and Admins Only Owners and Admins

Self-serve plan permissions

On self-serve plans, members of the organization can do the following based on their role:

  • View contacts: Everyone in your organization
  • Edit contacts: Editors and admins of your organization

Organization members with Viewer permissions won’t be able to add Contacts and perform other actions in your Contact lists. The Actions and Add contact buttons will be grayed out for them, as seen in the screenshot below.

When creating a new Contact list, you can choose to save it for yourself, or for everyone in your organization. Find out more about Contact lists here.

Enterprise plan permissions

On Enterprise plans, members of the organization can do the following based on their role:

  • View and edit contacts: Only owners and admins

If you’re on an Enterprise plan, only users with Owner or Admin permissions can view Contacts and access contact data. Editors and viewers in your Enterprise org will not have access to Contacts, and will see the following when they try to access Contacts.

Screenshot 2026-03-12 at 10.21.51.png

As the owner or admin of an Enterprise account, you can grant your org members Admin permissions if you would like to enable access to Contacts for selected team members. Contact your CSM if you would like to enable access to Contacts for all team members.

You can find out more about Organization roles and permissions here, and the Organization viewer role here.

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