What are Contacts in Typeform?

Typeform Contacts lets you collect contact information from various sources to grow and manage your contact list and nurture your leads. This aggregated list allows you to avoid duplicates and use unified contact profiles to create segmented lists and send email campaigns to your target audience.

Contacts can be added to your Typeform account from form responses, imported from a CSV file, or they can be added manually. 

All members of your Typeform account can view the contacts you collect, create, or import.

Contacts is available on all Typeform plans. Enterprise customers can activate it by contacting their Customer Success Manager.

You can create new contacts and update existing ones, manage and create contact properties, and map these properties to questions in your forms in the Contacts tab of your account.

You can then set up personalized Automation workflows triggered by Contact updates to send email campaigns and other communications to your Contacts, yourself, or anyone else. 

Learn more about what you can do with Contacts in Typeform in the following articles:

Working with your contacts might also require you to obtain consent from your respondents to comply with legal requirements when adding them to contact lists and sending them communications. You can find our marketing email compliance checklist here.

Was this article helpful?

Have more questions? Submit a request

Tap into our community knowledge

Find answers

Can’t find what you’re looking for?

Contact support