Typeform’s integration with Shopify streamlines the process of turning every form response into Shopify orders, no manual input needed. Collect orders from product recommendation quizzes, custom requests, or pre-orders and have a smooth transition to order fulfillment.
You can map questions from your form to Shopify properties. Your form will need to include the following to create an order in Shopify:
- A billing address question.
- Email address question - from the Email address question type or Contact Info question type.
- A number question asking how many the customer wants to order (quantity).
- A question to indicate the item a customer is ordering - the Product ID from your Shopify product.
- Or you can use a URL parameter or Variable to insert your Product ID.
Optionally, you can add a question, URL parameter, or Variable to indicate the variant (color, size, etc.) of the item a customer is ordering, Shopify’s Variant ID. Learn how to find your Shopify Variant ID here. If you choose not to add a Variant ID, the integration will pull the Variant ID that is associated with your Product ID in Shopify.
In order to authorize your Shopify account to integrate with Typeform, you must have the permission to manage and install apps in Shopify. Check out Shopify’s article on app permissions here.
Create your form
In this example, we’re going to create a pre-order form for a single item of eye glasses. We’re going to use variables to indicate the Product ID and Variant ID for the eye glasses.
1. We’ve created a form with the following questions:
- How many glasses would you like to order - Number question type.
- Billing contact information - Contact Info question type for name and email.
- Billing address - Address question type.
- Shipping contact information - Contact Info question type for name and email.
- Shipping address - Address question type.
Make sure to mark the billing address, email address and quantity questions as required.
2. Next, we’re going to add Variables for our Product ID and Variant ID.
Click Workflow and then click the Variable icon (x).
3. Click + Add custom variable.
We’re going to create 2 custom variables - product_id and variant_id. Click the dropdown and select Text to create text variables.
Since we’re only taking pre-orders for one item, we’ll enter the starting value for product_id and variant_id. This way every time someone pre-orders the item, this Product ID and Variant ID will be sent to Shopify.
You can locate your Product ID and Variant ID in your Shopify account. When you open your product in Shopify, you can find the Product ID and Variant ID in the URL.
If you have more than one product, you can change your text variable based on what a respondent selects in your form. More information can be found here.
We can map the product_id and variant_id later to a Shopify order when we connect to the Shopify integration.
4. Click Save when you’re done creating your Variables.
Our form is all set up! Move on to the next section to learn how to connect your form to Shopify.
Connect Typeform with Shopify
1. Make sure your form is live by clicking the Share or Publish edits button.
2. Click the Connect tab.
3. Search for the Shopify integration and click the Connect button next to Shopify (by Alloy).
4. Copy your Shopify Shop Subdomain and paste it in the Shop Subdomain field.
5. Then click Add account.
6. Once your shop has been connected, click Continue.
7. Map your form questions to Shopify fields/properties. Click the dropdown to start mapping.
8. Click + Map to property to map more form questions. You need to map the following for the integration to work:
| From Typeform | To Shopify property |
| Email address | Customer Email |
| Address | Billing Address |
| Number/Quantity | Quantity |
| Product ID (Custom Variable) | Product ID |
| Variant ID (Custom Variable) | Variant ID |
Then map any other questions you have in your form that you would like to send to Shopify.
9. Click Finish when you’re done with mapping.
That’s it! Now when respondents submit your form, a new order will be created in Shopify.
If you need to edit the integration, head back to the Connect tab in your Typeform account and click the three dots next to the Shopify integration. Then select Edit or Delete.