For higher response rates, we recommend letting people only answer the questions that they want. But sometimes there are questions that you need answered—in these cases, you can make them required.
Here’s how to set that up on any question in your form.
1. Open the form you want to edit.
2. Click on the question you want to make required. In the Question settings in the right side menu, toggle Required on.
When activated, you’ll see an asterisk next to any question you've set to required.
Now, when someone completes your form, they'll have to answer the required question before they can move on to the next question. If they try to move on to the next question without answering, they'll see a prompt to answer the required question.
Legal questions
When a Legal question is set as Required but someone selects “I don’t accept”, they’ll see a pop-up message:
If they try to move to the next question or submit the form, it won’t let them until they answer the Legal question and any other required questions.
If you disable the “Required” toggle for a Legal question, respondents will be able to submit their responses even if they answer "I don't accept".
Required questions settings
Click on the Form settings icon.
You can choose to hide the asterisks (*) on required questions by toggling off Asterisks (*) to show required questions. However, we do recommend to mark required questions with asterisks to make your form more accessible.
You also have the option to turn on Free form navigation. This lets respondents scroll past required questions and come back to them later. Respondents can navigate freely through your form before submitting, without having to answer each question in a linear order. However, they will have to answer any questions set as Required before they can submit their answers.
Under the General tab, toggle on Free form navigation. Then click Save when you're done.