Organization, account, and profile settings

Need to change some of your account or organization details, such as your name, email address, or profile image? Head to your organization or account settings. 

In your organization settings, you can change the name of your organization, add or remove organization members, change your billing information or Typeform plan, and register your developer apps.

In your account settings, is where you can change the name on your account, the email address associated with your Typeform account, change the account language, and update your communication preferences. 

Access your organization settings

1. Log into your Typeform account.

The primary Typeform Workspace dashboard layout upon user login.

2. Click on your alias in the upper left corner of your Workspace and then click Admin settings.

 

 

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Note! You can only access organization settings if you're the Owner or Admin of that organization.

3. You will now be in your organization settings area.

The main user interface view of the Organization settings management page.

What you’ll find in organization settings

Here’s a breakdown of all the various settings you can modify in the organization section.

Admin settings

Here’s where you can view and edit your organization name and URL, set up custom email domains for automations, manage the 'From' email of you follow-up messages, request data about the typeforms in your organization, turn on or off AI-powered insights, review your organization activity log, and enable Brand kit enforcement.

Keep reading for a breakdown of each setting.

The Admin settings menu sidebar options hierarchy within the organization view.

  • Change organization name. Click this to change your organization name.
  • Edit the URL of your typeforms. Take a look at the custom Typeform URL customization guide to find out more.
  • Automation email domains. Set up and authorize custom domains to match your business name or branding. Take a look at the automation email domains configuration guide to find out more.
  • Manage the 'From' email of you follow-up messages. You can connect to your Google account to send follow-up messages from the Gmail address.
  • Request your Typeform data. Click this and we’ll email you all the data we hold in your account.
  • AI-powered insights. Use a trusted third-party AI provider to generate summaries and insights from form responses. Be sure to request any required consent and follow applicable data privacy laws.
  • View your organization activity log. Select a date range and request to download your Org activity log.
  • Enable Brand kit enforcement. Click Enable to limit organization members to using your Brand kit assets. Available on Enterprise and Growth Custom plans.

Members

If you have a Plus or higher plan, this is where you can add or remove team members and assign organization roles. You can also see the number of seats available and the number of seats used in your organization here, along with a list of the names of your org members and their last login date.

The Organization members control dashboard indicating seat count and assigned team roles.

Plan & Billing

Here you can adjust your billing information or change your plan. Visit the billing information modification guide to learn more.

The Plan & Billing configuration display showing plan details and overview tiers.

Scroll down to see your invoices.

The interactive list view detailing historical account invoices at the bottom of the layout.

You can also find a list of all the features in your current plan.

Developer apps

You can view the developer apps you’ve registered here, or click Register a new app to add a new one to your account.

The Developer apps management screen including the Register a new app button option.

For more information on creating and registering your own apps, go to our Developer Portal.

Access your account settings

1. Log into your Typeform account.

The primary Typeform Workspace dashboard panel.

2. Click on your alias in the top right corner of your Workspace and then click Account settings.

3. You'll now be in your account settings area.

The main dashboard view for individual account profile configurations.

What you’ll find in account settings

You can set preferences for your Typeform experience in the Account settings section. If you're part of a multi-user organization, these preferences won't affect other users in the organization.

You can access your different account settings from the left-hand menu of the account settings area.

Here's what you can adjust from your account settings:

Account settings

In Account settings you can edit the email address associated with your account - this is how we get in touch with you, so make sure it’s correct! You can also change your name, change your gravatar, reset your password and change the account language.

The user preferences layout for editing associated email address, username, language, and password.

Your name here is not the same as your Account/Organization name (see Organization Settings above). Your name will appear in any communications we have with you, and also next to the avatar in the upper right corner of your Typeform Workspace.

An image focus detail demonstrating user name placement alongside the workspace avatar.

You can also set up two-factor authentication here, and choose how Typeform uses your account data to provide a more personalized experience.

Danger Zone! If you want to delete your account, it’s as simple as clicking the Delete account button.

Communications

In Communications, you can choose what kind of emails we send you. You can opt in or out of our emails by toggling the switches.

Under Notifications, you can toggle on Send email notifications for new form responses.

Once you turn on this setting, you'll receive an email notification whenever you receive a complete or partial response to all new forms you create after enabling this setting.

Note that this feature works on the user level, and not the account level, so toggling this switch will only trigger notifications for the new forms that you create, but not the ones created by other members of your organization. 

You can turn off notifications on individual forms in your form's settings. 

Authorized apps

In Authorized apps , you can see a list of all the applications you’ve given permissions to access your account (e.g., non-native integrations you use).

Personal tokens

These are for users of the Typeform Create, Responses, and Webhooks the Typeform API. Create and customize personal tokens by clicking Generate a new token. Find out more about tokens on our Developer Portal.

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