When you set up your Logic, be sure to use "and/or" correctly. If you don't, your form might not work properly. This article will give you an example and explain how to use "and/or".
Here’s a common mistake with and/or
This form asks ‘Are you a cat or a dog person?’. The answer will send them down different logic paths, and later we ask both groups ‘So now, pineapples on your pizza?’.
From question 4, we want to send people to different custom Ending Screens.
If you’re a cat person who likes pineapple on pizza you see this.
If you’re a dog person who likes pineapple on pizza you see this.
But if you’re either a dog or a cat person who doesn’t like pineapple on pizza, we want to show this.
On the pizza question, there are three logic conditions, sending respondents to the Ending screens. The first two work.
But the last condition cannot be satisfied, and will break your form! Why? Because it’s impossible for someone to have answered Cat and Dog to the question ‘Are you a cat or a dog person?’. Have a look.
The solution is to use or instead of and.
In this way, people who like Cats or Dogs and don’t like pineapple on pizza will see the Ending Screen ‘OK, how about pickles on pizza?‘.