With Contacts and automations you get a centralized database of all the contacts you collect across your Typeform account. This allows you to unlock the audience you've gained, using automations to set up communication flows with them.
Contacts
A centralized contact list that you can populate by collecting leads with your forms, importing from a CSV or adding them manually. Contacts is available on all Typeform plans. Enterprise customers can activate it by contacting their Customer Success Manager. Read more here.
Automations
Engage your audience with personalized, dynamic email journeys triggered by Contact updates or a form submission. Read more here.
Automations are available as an add-on feature on the Plus, Business, Growth Essentials, Growth Pro, Talent, Growth Custom, and Enterprise plans. If you're on a Growth Custom or Enterprise plan, contact your CSM for the Contacts and Automations add-on.
How to add the Contacts and automations add-on to your account
- Log in to your Typeform account, and click the icon in the top left corner, to open Organization settings. Click Plan & billing.
2. Scroll down past your plan, and you'll see Enhance your plan with add-ons. Click the Activate add-on button.
3. Choose one of the add-on plans, clicking the check box you want. You'll see the total cost of your add-on package on the right. Click Pay and upgrade.
4. When payment is successful, you'll see a confirmation screen with the details of your new add-on.
How to cancel your add-on
- Navigate to the Plan & billing section of Organization settings, as described above. Click Cancel add-on.
2. Your add-on charge will be removed from your next monthly or annual invoice.