Follow-up emails from your forms now come from notifications@followups.typeform.io instead of notifications@typeform.com. Most people won’t notice the change. But some of your recipients may need to update their email settings.
Who needs to do something
| If a recipient has… | What to do |
|---|---|
| Added notifications@typeform.com to their safe senders, trusted senders or favorites | Add notifications@followups.typeform.io to the same list, so they keep getting your follow-ups. |
| Set up an email rule for notifications@typeform.com, such as forwarding these emails in Gmail | Add notifications@followups.typeform.io to the rule. |
| Marked emails from notifications@typeform.com as spam | Nothing. We've told our email provider about these recipients, so they shouldn't get follow-ups from the new address. A few still might, because it's a new address. |