Want respondents to attach files to their answers? Then include a File Upload question in your typeform.
The File Upload question is a Basic account and higher feature that allows respondents to upload any file from their computer or mobile device, which you can then download via the Results panel.
The File Upload question supports all file types (with a maximum file size of 10MB). So, for example, you could ask your respondents to send you an MP3 file with their demo tape, a DOC file with their resume, or a photograph in JPEG format.
People can upload files from their mobile device. If they’re viewing the typeform on a phone or tablet they can either upload a photo from their library or snap a picture with the camera and upload it.
How to add a File Upload question to your typeform
1. Go to the Content tab, click + and select the File Upload icon from the Questions menu.
2. Now enter your question text and description. In this case, we’re asking the person to upload their CV, and we’re adding a sentence that explains the 10MB file restriction.
3. In the Question tab, you can make the File Upload “required”, meaning that people would have to upload something in order to submit the typeform. To enable this, click on the Required switch.
4. You can recall information in your File Upload question to personalize it a bit. Type the @ key on your keyboard then select which answer you’d like to insert into the question. In this example, we’re using the person’s first name.
5. If you’d like to allow people to upload multiple files to your typeform, add a Question Group from the Questions menu, then add separate File Upload questions within this group, inserting text for each one.
Check out the example typeform we created below to get a feel for how the File Upload question looks in practice:
You can find out more about creating Job Application forms here.
How to get your files
There are two ways to to do this:
From your Typeform account:
1. The first is to log into your Typeform account, and head over to the Results panel.
2. Here, click on Responses, and then choose which results you want to download using the check boxes. Alternatively you can click Download all responses.
3. Next this window appears, where you can choose to download your results in CSV or XLS formats, or do grab your files directly. Check The files your respondents uploaded to download them to your computer in a .zip file.
4. Double click your .zip file to unpack it and check out what your respondents have given you.
From a direct link:
1. The other way to view your files is by clicking a link to them. If you share submissions in Self Notifications, or view your results in Google Sheets, the File Upload question result will be a link directly to that file:
2. Click the link to access your file.
Note! You do not need to be signed in to your Typeform account to download files from your results with these URLs, and they are permanent links to your files.
How to handle files bigger than 10MB
If the respondent needs to upload a file that’s larger than 10MB to your typeform, you can ask them to upload the file to a repository service – like Dropbox or Google Drive – and let them paste the link into a Website question. This will allow you to collect the links and download the files later on.
With Logic you could go a stage further and:
- Ask your respondent the size of the file they are about to upload.
- Based on the answer they give, either direct them to a File Upload question where they can upload the file (if the answer is “under 10MB”) or to a Website question where they can paste the link to the file (as described above).
How to make files downloadable in a typeform
We’ve explained what to do to allow respondents to upload files, but what if you want to let them download a file from a typeform? It’s possible to add a download link to your form in cases where you want to make documents or media files available to people.
Simply upload your file to a repository service such as Google Drive or Dropbox, then copy the link to this file and paste it into your typeform (in a Statement question, for example).
Note that it’s not possible to add a clickable hyperlink, but you can use a URL shortener such as Bitly, Goo.gl, or Ow.ly to make the link look a bit nicer.
Tips! Depending on your plan, there's a total limit of 4GB for files uploaded to your typeform. However, we don’t currently have a way for you to monitor how much space you are using. Therefore, we work on a fair usage policy. This means that although we say your limit is 4GB, your account won’t actually stop storing files once you reach that amount. To avoid getting too far over your account’s limit, we would recommend downloading your files from time to time and storing them on a 3rd-party service. Both Dropbox and Google Drive offer free storage options, for example.