We take data security and privacy seriously. This is a list of third party companies and services that we use, and may sometimes share data with. We never share data unnecessarily, and take care to choose partners who meet our privacy and security standards.
List of third party services we use
Below you can find all the companies we may share data with, with an explanation of why. If you have any more questions about the data we share, please get in touch – the Contact Support button at the bottom of this page
Category: Operational services
These are the infrastructure services we use to keep typeforms ticking.
Data Disclosed: Amazon Web Services – All user personal data, Rollbar – might receive user personal data
Purpose: Hosting the Typeform platform, backups, real-time exception reporting and continuous deployment monitoring
Name: Amazon Web Services (AWS), Rollbar
Category: Analytics
To make typeforms even better, we want to understand how you use them. These are analytical tools we use to help us understand that.
Data Disclosed: All user personal data excluding billing and invoice details
Purpose: To understand user behaviour inside Typeform platform, reporting and analytics
Category: Sales/Business Development
These are tools our sales team use to manage our relationships with some customers
Data Disclosed: All user personal data
Purpose: Sales and Customer relationship management
Name: Salesforce, MixMax
Category: Customer Success
These are tools we use to help us help you, when you need our support.
Data Disclosed: All user personal data
Purpose: Customer support, Customer relationship management and Onboarding through emails and in-app communications
Name: Zendesk, Natero, Appcues, Autopilot
Category: Marketing
Our Marketing team use a range of tools to tell the world about the awesome things we’re building at typeform.
Data Disclosed: User email addresses
Purpose: To target marketing campaigns at relevant audiences
Name: Facebook, Bing, Trustpilot, Google Analytics, LinkedIn
Category: Subscription Management
To make sure your account details and any payment stuff is safe and organized, we use these services.
Data Disclosed: User’s account and billing details
Purpose: Subscription management, referral management, payment processing
Name: Stripe, Stunning, Saasquatch, Chart Mogul
Category: Productivity tools
We sometimes share data within the company using Google’s productivity tools.
Data Disclosed: Might share some user related personal data
Purpose: To manage daily operations and collaboration with necessary stakeholders
Name: Google GSuite
Category: Accounting
It’s not all fun and games, someone has to make sure invoices and payments etc are all in order. We use these tools:
Data Disclosed: Financial data related to subscriptions, invoices and billing details
Purpose: Managing our accounting needs and meeting our legal requirements
Category: Data processors
We need a tool to help us make sense of the data we collect, so we can understand what works and what doesn’t.
Data Disclosed: All user personal data
Purpose: We use Segment to route tracking data from Typeform, and all data from Stripe and Zendesk, to other 3rd party tools.
Name: Segment
Want to learn more about other GDPR data subject rights, or privacy in general? Read our Privacy and Security article.
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