Promote your brand, business, or event by customizing your Typeform account’s unique name, which appears in your typeform URLs.
Jump to section:
- Typeform subdomains
- Add a custom subdomain
- Create custom links for different typeforms
- Can I exclude “typeform” from my URL?
- What happens to live typeforms when the URL has been changed?
- What happens to my Zaps when I change the account name?
Typeform subdomains
When you create your Typeform account, a standard subdomain is generated, which will then appear in the URL of all typeforms from that account. You can read more about standard and custom subdomains here.
If you're on a Plus plan or above, you can create a custom subdomain for your Typeform account. For example, you can choose the name ‘Jonathan’ as your custom subdomain, and it will appear after the https:// part of the URL of each of your typeforms:
https://jonathan.typeform.com/to/zvlr4L
If the name ‘Jonathan’ is already taken by someone else, you can add a number after the word, just like in this example:
https://jonathan2.typeform.com/to/zvlr4L
Add a custom subdomain
If you’d like to customize the account name in the URL you can do so. Just follow these steps:
1. Log in to your account, and click the circle in the top right corner. Then click the Settings link:
2. Now you’ll be able to see all your account information, including your Typeform URL. Click Edit URL, which will open a new menu, where you can do just that:
3. If you're on a Free plan, choose a Standard subdomain:
Note! If you're on a Free plan, you'll only be able to see the standard subdomain options in your account.
4. If you're on a Plus plan, select a Custom subdomain:
Note! Your Custom subdomain must be between 2 and 20 characters long, it cannot contain special characters, like symbols, and it cannot be a subdomain already in use or a blacklisted subdomain.
Here are some things to keep in mind when creating a custom subdomain:
- If the name chosen is already taken, you won’t be able to use it and you’ll be prompted to select another one. You can only have one subdomain associated with a Typeform account. This means you cannot have multiple subdomains for every single typeform in your account.
- Do not edit your URL and put a period in it (e.g., my.url.typeform.com, or my.name.typeform.com). A URL like this will trigger a browser security warning when people try to open your typeform.
- Updating the subdomain also changes the links to your published typeforms. Don't worry - we will redirect your respondents to your new URL, and they will see a message about this. However, we recommend updating the typeform links you have shared where possible.
- If you downgrade to a Free or Basic plan, your typeforms with a custom subdomain will switch back to the standard form.typeform.com subdomain. To use a custom subdomain again, upgrade to the Plus plan.
You can read more about what a custom subdomain is in this article.
Create custom links for different typeforms
By default, all typeform URLs include a string of six random characters at the end of the URL. This is the Unique Identifier of your typeform:
https://jonathan.typeform.com/to/zvlr4L
This tells our system which typeform your URL will display. Never exclude it from the typeform URL, or your typeform will not appear. When you share a typeform, make sure you use the URL provided in the Share panel.
If you’re on a Typeform Plus plan, and have a custom subdomain set up for your account, you can create a custom link for each of your typeforms to replace this set of six characters. You can use custom links to let respondents know what your form is about.
To create a custom link:
1. Hit Publish on your typeform, then go to the Share panel or click Link Settings directly in the popup that appears:
2. Select the Custom link tab.
3. Click the right-hand part of the URL field. This will highlight everything to the right of ".com/". Type the custom text you want to show at the end of the URL, and hit Save:
Note! Your custom link must be between 5 and 15 characters long, and you can only use letters, numbers, and hyphens.
Hurray, you just created a custom link! You can use the trash can icon to delete it:
The pencil icon will appear after you hit delete, and you can use it to create a new custom link. To restore a previous custom link, click the Undo button after deletion.
Note! Make sure to send people a link to your typeform with its updated custom URL if you’ve already shared it.
Can I exclude “typeform” from my URL?
Using a URL that excludes 'typeform' is possible with our Custom Domains feature. This is available on our Enterprise plans. Read this article to find out more.
What happens to my live typeforms with the old name in their URL?
Worry not. Your live typeforms will keep on collecting responses with the old name in their URL. Your responders will see a screen like the one below, with a button redirecting them to the new address:
You can also redistribute the typeform with the new URL. Just grab the new URL from the typeform's Share panel.
What happens to my Zaps when I change the account name?
When you edit your Typeform account name your Zaps will remain intact.
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