Using the Clarify with AI question type processes respondent answers using artificial intelligence to generate clarification questions. This involves sharing data from the questions, URL parameters, Recall information, variables, and responses from the Clarify with AI question with a third-party AI provider when your respondent actively interacts with the Clarify with AI question by submitting at least one response to it.
Some privacy laws, including the GDPR, require you to provide notice and may require obtaining specific consent from your respondents when processing their data using AI or sharing it with third parties.
If you’re using the Clarify with AI question type and your business operates in a region where user consent is required for processing data, including the access by third-party AI providers, you can use the following methods suggested in this article to ask for it.
Here are two simple ways to gather respondents' consent:
Using the description field in the Clarify with AI question
1. Write a disclaimer in the description of the question that will be processed by AI to generate clarification questions and do not configure the question as required:
This will mean that
a: Your respondents are informed that their answers will be processed by AI.
b: Your respondents will be able to freely skip the question, if consent is not given.
2. If the respondents skip the previous question, you can add a Long Text question after the Clarify with AI question, as shown below. The description informs your respondents that this time their answers will not be processed by AI. This means that you can still capture the response according to your respondents' will.
Using a Multiple Choice question with Branching
1. Add a Multiple Choice question to your form, asking for consent for AI processing:
Respondents who consent will be routed to the Clarify with AI question, while respondents who do not consent will be routed to the Long Text question.
2. To set this up, we're going to use Branching in Workflow to send respondents to the Clarify with AI question if they choose to consent, and to the Long Text question if they don't.
This will allow your respondents to choose whether they consent to a third-party AI provider processing their answers or not.
Use a Checkbox question and make it required
1. Add a Checkbox question to your form, asking for consent for AI processing.
2. Make the Checkbox question required to only collect submissions from respondents who consent to AI processing. In this case, people who don't select the Checkbox will not be able to move on to the next question or submit your form.
3. Optionally, add a Partial Submit Point before the Checkbox question to collect partial responses to the questions answered before asking for consent for AI processing.